:root{
  --bg: #F6F2E9;
  --surface: #FFFFFF;
  --surface-2: #FBF8F1;
  --ink: #1A1815;
  --ink-soft: #4A4640;
  --ink-muted: #8A837A;
  --line: #E5E1D5;
  --line-soft: #EFEBE1;
  --accent: #B5823A;
  --accent-dark: #6B4E22;
  --accent-soft: #F2E3C5;
  --champion: #2D5F3F;
  --atrisk: #C84A1B;
  --new: #2E6388;
  --prospect: #B5823A;
  --dormant: #8A837A;
  --lost: #5A5550;
  --shadow-sm: 0 1px 2px rgba(26,24,21,0.06);
  --shadow-md: 0 4px 20px rgba(26,24,21,0.08);
  --shadow-lg: 0 10px 40px rgba(26,24,21,0.12);
  --radius: 8px;
  --radius-lg: 14px;
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{background:var(--bg);color:var(--ink);font-family:'IBM Plex Sans',sans-serif;font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}
.mono{font-family:'IBM Plex Mono',monospace;font-feature-settings:"tnum"}
.serif{font-family:'Fraunces',serif}

/* ============ LAYOUT ============ */
.app{max-width:1440px;margin:0 auto;padding:32px 24px 64px}

/* ============ HEADER ============ */
.masthead{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:28px;padding-bottom:24px;border-bottom:1px solid var(--line)}
.mast-title{font-family:'Fraunces',serif;font-weight:500;font-size:38px;line-height:1.05;letter-spacing:-0.02em;color:var(--ink)}
.mast-title em{font-style:italic;font-weight:400;color:var(--accent-dark)}
.mast-sub{display:block;margin-top:6px;font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-muted)}
.mast-meta{text-align:right;font-size:11px;color:var(--ink-muted);font-family:'IBM Plex Mono',monospace;text-transform:uppercase;letter-spacing:0.08em}
.mast-meta strong{color:var(--ink-soft);font-weight:500}

/* ============ METRIC STRIP ============ */
.metrics{display:grid;grid-template-columns:repeat(6,1fr);gap:1px;background:var(--line);border:1px solid var(--line);border-radius:var(--radius-lg);overflow:hidden;margin-bottom:28px;box-shadow:var(--shadow-sm)}
.metric{background:var(--surface);padding:18px 20px}
.metric-label{font-family:'IBM Plex Mono',monospace;font-size:10px;letter-spacing:0.14em;text-transform:uppercase;color:var(--ink-muted);margin-bottom:8px}
.metric-value{font-family:'Fraunces',serif;font-weight:500;font-size:28px;line-height:1;letter-spacing:-0.02em;color:var(--ink)}
.metric-value .mono{font-family:'IBM Plex Mono',monospace;font-size:24px}
.metric-sub{margin-top:6px;font-size:11px;color:var(--ink-muted)}
.metric.accent .metric-value{color:var(--accent-dark)}

/* ============ CONTROLS ============ */
.controls{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-bottom:14px}
.search{flex:1;min-width:280px;position:relative}
.search input{width:100%;padding:10px 14px 10px 38px;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);font-family:inherit;font-size:14px;color:var(--ink);transition:all 0.15s ease}
.search input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
.search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);width:16px;height:16px;color:var(--ink-muted);pointer-events:none}
.select-wrap{position:relative}
.select-wrap select{appearance:none;padding:10px 34px 10px 14px;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);font-family:inherit;font-size:13px;color:var(--ink);cursor:pointer;min-width:140px}
.select-wrap select:focus{outline:none;border-color:var(--accent)}
.select-wrap::after{content:'▾';position:absolute;right:12px;top:50%;transform:translateY(-50%);pointer-events:none;color:var(--ink-muted);font-size:10px}
.btn{padding:10px 16px;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);font-family:inherit;font-size:13px;font-weight:500;color:var(--ink);cursor:pointer;transition:all 0.12s ease;display:inline-flex;align-items:center;gap:6px}
.btn:hover{border-color:var(--ink-muted);background:var(--surface-2)}
.btn-primary{background:var(--ink);color:#fff;border-color:var(--ink)}
.btn-primary:hover{background:var(--accent-dark);border-color:var(--accent-dark)}
.btn-accent{background:var(--accent);color:#fff;border-color:var(--accent)}
.btn-accent:hover{background:var(--accent-dark);border-color:var(--accent-dark)}
.btn-ghost{border-color:transparent;background:transparent}
.btn-ghost:hover{background:var(--line-soft)}
.btn-danger{color:var(--atrisk)}
.btn-sm{padding:6px 10px;font-size:12px}

/* ============ SUB CONTROLS ============ */
.stats-row{display:flex;gap:16px;align-items:center;font-size:12px;color:var(--ink-muted);margin-bottom:12px;padding:0 2px}
.stats-row strong{color:var(--ink-soft);font-weight:500}
.tier-legend{margin-left:auto;display:flex;gap:14px}
.tier-legend span{display:inline-flex;align-items:center;gap:5px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em}
.tier-legend span::before{content:'';width:8px;height:8px;border-radius:50%}
.tier-legend .a::before{background:var(--champion)}
.tier-legend .b::before{background:var(--accent)}
.tier-legend .c::before{background:var(--ink-muted)}

/* ============ TABLE ============ */
.table-wrap{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow-sm)}
table{width:100%;border-collapse:collapse;font-size:13px}
thead{background:var(--surface-2);border-bottom:1px solid var(--line)}
thead th{padding:12px 14px;text-align:left;font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:500;text-transform:uppercase;letter-spacing:0.1em;color:var(--ink-muted);white-space:nowrap;cursor:pointer;user-select:none;transition:color 0.12s}
thead th:hover{color:var(--ink)}
thead th.sorted{color:var(--accent-dark)}
thead th .sort-ind{display:inline-block;margin-left:4px;color:var(--accent);font-size:9px}
tbody tr{border-bottom:1px solid var(--line-soft);transition:background 0.08s;cursor:pointer}
tbody tr:last-child{border-bottom:none}
tbody tr:hover{background:var(--surface-2)}
tbody td{padding:12px 14px;vertical-align:middle}
.col-priority{width:54px}
.col-company{min-width:240px;font-weight:500}
.col-company .sub{display:block;font-size:11px;font-weight:400;color:var(--ink-muted);margin-top:2px}
.col-location{width:130px;color:var(--ink-soft);font-size:12px;white-space:nowrap}
.col-type{width:140px;font-size:12px;color:var(--ink-soft)}
.col-icp{width:130px}
.col-status{width:110px}
.col-potential{width:90px;text-align:right}
.col-action{min-width:220px}
.col-action .date{display:block;font-size:11px;color:var(--ink-muted);margin-top:2px;font-family:'IBM Plex Mono',monospace}
.col-origin{width:80px;font-size:11px;color:var(--ink-muted);font-family:'IBM Plex Mono',monospace;text-transform:uppercase;letter-spacing:0.06em}

/* Priority dot */
.priority{display:inline-flex;align-items:center;gap:8px}
.priority-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0}
.priority-dot.A{background:var(--champion)}
.priority-dot.B{background:var(--accent)}
.priority-dot.C{background:var(--ink-muted)}
.priority-letter{font-family:'IBM Plex Mono',monospace;font-weight:500;font-size:11px;color:var(--ink-soft)}

/* Status pill */
.pill{display:inline-block;padding:3px 8px;border-radius:999px;font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:500;text-transform:uppercase;letter-spacing:0.08em;white-space:nowrap}
.pill-Champion{background:#E5EFE8;color:var(--champion)}
.pill-At-Risk{background:#F9E4DA;color:var(--atrisk)}
.pill-New-Win{background:#DFEAF3;color:var(--new)}
.pill-Prospect{background:var(--accent-soft);color:var(--accent-dark)}
.pill-Dormant{background:#EDEAE3;color:var(--dormant)}
.pill-Lost{background:#E8E4DE;color:var(--lost)}

.icp-tags{display:flex;gap:4px;flex-wrap:wrap}
.icp-tag{display:inline-block;padding:2px 6px;border-radius:4px;font-family:'IBM Plex Mono',monospace;font-size:9.5px;font-weight:500;text-transform:uppercase;letter-spacing:0.06em;background:var(--line-soft);color:var(--ink-soft)}
.icp-tag.U-S{background:#E8EEF2;color:#2E6388}
.icp-tag.U-F{background:#EBE4D9;color:#6B4E22}
.icp-tag.N-C{background:#E5EFE8;color:var(--champion)}

.potential{font-family:'IBM Plex Mono',monospace;font-weight:500;color:var(--ink);font-size:12.5px}
.potential-zero{color:var(--ink-muted);font-weight:400}

/* ============ EMPTY STATE ============ */
.empty{padding:60px 20px;text-align:center;color:var(--ink-muted)}
.empty-title{font-family:'Fraunces',serif;font-size:20px;color:var(--ink-soft);margin-bottom:6px}

/* ============ MODAL ============ */
.modal-backdrop{position:fixed;inset:0;background:rgba(26,24,21,0.4);backdrop-filter:blur(2px);display:none;align-items:flex-start;justify-content:center;padding:40px 20px;z-index:100;overflow-y:auto}
.modal-backdrop.open{display:flex}
.modal{background:var(--surface);border-radius:var(--radius-lg);max-width:720px;width:100%;box-shadow:var(--shadow-lg);overflow:hidden;animation:modalIn 0.2s cubic-bezier(0.2,0.8,0.2,1)}
@keyframes modalIn{from{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}
.modal-head{padding:20px 24px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}
.modal-head h2{font-family:'Fraunces',serif;font-weight:500;font-size:22px;letter-spacing:-0.01em}
.modal-close{background:none;border:none;font-size:22px;color:var(--ink-muted);cursor:pointer;padding:4px 8px;line-height:1}
.modal-close:hover{color:var(--ink)}
.modal-body{padding:24px;max-height:calc(100vh - 200px);overflow-y:auto}
.modal-foot{padding:16px 24px;border-top:1px solid var(--line);background:var(--surface-2);display:flex;justify-content:space-between;align-items:center;gap:10px}
.modal-foot .right{display:flex;gap:10px}

/* Form */
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.form-grid .full{grid-column:1 / -1}
.field label{display:block;font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.1em;color:var(--ink-muted);margin-bottom:6px}
.field input, .field select, .field textarea{width:100%;padding:8px 12px;background:var(--surface);border:1px solid var(--line);border-radius:6px;font-family:inherit;font-size:13px;color:var(--ink);transition:border 0.12s}
.field input:focus, .field select:focus, .field textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 2px var(--accent-soft)}
.field textarea{min-height:70px;resize:vertical;font-family:inherit;line-height:1.5}
.field-row{display:flex;gap:8px;align-items:center}
.checkbox-group{display:flex;gap:14px;flex-wrap:wrap;padding:10px 0}
.checkbox-group label{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--ink-soft);cursor:pointer;font-family:inherit;text-transform:none;letter-spacing:0;margin:0}
.checkbox-group input{width:auto}
.score-row{display:flex;gap:16px;padding:10px 0}
.score-control{flex:1}
.score-stars{display:flex;gap:2px;margin-top:4px}
.score-star{cursor:pointer;font-size:22px;color:var(--line);transition:color 0.1s;user-select:none;line-height:1}
.score-star.on, .score-star:hover, .score-star:hover ~ .score-star:not(.on){color:var(--accent)}
.score-stars:hover .score-star{color:var(--line)}
.score-stars:hover .score-star:hover, .score-stars:hover .score-star:hover ~ .score-star.on{color:inherit}
/* Simpler star rating */
.rating{display:inline-flex;gap:2px}
.rating .star{cursor:pointer;font-size:20px;color:var(--line);user-select:none;line-height:1}
.rating .star.on{color:var(--accent)}
.rating .star:hover{color:var(--accent-dark)}

.note-log{margin-top:14px;border-top:1px solid var(--line);padding-top:14px}
.note-item{padding:10px 12px;background:var(--surface-2);border-radius:6px;margin-bottom:8px;border-left:3px solid var(--accent-soft);font-size:13px}
.note-meta{font-family:'IBM Plex Mono',monospace;font-size:10.5px;color:var(--ink-muted);margin-bottom:4px;text-transform:uppercase;letter-spacing:0.06em}
.note-add{display:flex;gap:8px;margin-top:8px}
.note-add textarea{flex:1;min-height:50px}

/* ============ INFO BANNER ============ */
.banner{background:linear-gradient(135deg, var(--surface-2), var(--accent-soft));border:1px solid var(--line);border-radius:var(--radius-lg);padding:18px 22px;margin-bottom:24px;display:grid;grid-template-columns:1fr auto;gap:20px;align-items:center}
.banner h3{font-family:'Fraunces',serif;font-weight:500;font-size:17px;letter-spacing:-0.01em;margin-bottom:4px}
.banner p{font-size:12.5px;color:var(--ink-soft);line-height:1.55}
.banner p strong{color:var(--ink);font-weight:500}

/* ============ SECTION HEADERS ============ */
.section{margin-top:32px}
.section-head{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:12px}
.section-title{font-family:'Fraunces',serif;font-weight:500;font-size:22px;letter-spacing:-0.01em}
.section-meta{font-family:'IBM Plex Mono',monospace;font-size:11px;color:var(--ink-muted);text-transform:uppercase;letter-spacing:0.1em}

.footer{margin-top:40px;padding-top:20px;border-top:1px solid var(--line);font-size:11.5px;color:var(--ink-muted);line-height:1.6}
.footer strong{color:var(--ink-soft);font-weight:500}

@media (max-width:1100px){
  .metrics{grid-template-columns:repeat(3,1fr)}
  .form-grid{grid-template-columns:1fr}
  .col-type,.col-origin{display:none}
}
@media (max-width:720px){
  .metrics{grid-template-columns:repeat(2,1fr)}
  .masthead{flex-direction:column;align-items:flex-start;gap:12px}
  .mast-meta{text-align:left}
  .col-location,.col-icp{display:none}
}

/* ============ LINKEDIN OUTREACH SECTIONS ============ */
.outreach-tabs{display:flex;gap:2px;border-bottom:1px solid var(--line);margin-bottom:20px;flex-wrap:wrap}
.outreach-tab{padding:10px 18px;background:transparent;border:none;border-bottom:2px solid transparent;font-family:inherit;font-size:13px;font-weight:500;color:var(--ink-muted);cursor:pointer;transition:all 0.12s;font-family:'IBM Plex Mono',monospace;text-transform:uppercase;letter-spacing:0.06em}
.outreach-tab:hover{color:var(--ink-soft)}
.outreach-tab.active{color:var(--accent-dark);border-bottom-color:var(--accent)}
.outreach-panel{display:none}
.outreach-panel.active{display:block}

/* Priority cards */
.contact-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);padding:24px 28px;margin-bottom:16px;box-shadow:var(--shadow-sm);transition:box-shadow 0.15s ease}
.contact-card:hover{box-shadow:var(--shadow-md)}
.contact-card.priority-1{border-left:4px solid var(--accent)}
.contact-card.priority-2{border-left:4px solid var(--new)}
.contact-card.priority-3{border-left:4px solid var(--ink-muted)}

.contact-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:12px;flex-wrap:wrap}
.contact-title{flex:1 1 300px}
.contact-name{font-family:'Fraunces',serif;font-weight:600;font-size:20px;letter-spacing:-0.01em;color:var(--ink);margin-bottom:2px}
.contact-meta{font-size:13px;color:var(--ink-soft);line-height:1.4}
.contact-meta .sep{color:var(--ink-muted);margin:0 6px}
.contact-badges{display:flex;gap:6px;flex-wrap:wrap}
.contact-badge{font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:500;text-transform:uppercase;letter-spacing:0.08em;padding:3px 8px;border-radius:3px;border:1px solid;white-space:nowrap}
.contact-badge.order{background:var(--accent-soft);color:var(--accent-dark);border-color:var(--accent)}
.contact-badge.warmth-hot{background:#FEE8DD;color:var(--atrisk);border-color:var(--atrisk)}
.contact-badge.warmth-warm{background:var(--accent-soft);color:var(--accent-dark);border-color:var(--accent)}
.contact-badge.warmth-cool{background:#E2ECEF;color:var(--new);border-color:var(--new)}
.contact-badge.tx{background:var(--accent-soft);color:var(--accent-dark);border-color:var(--accent)}

.context-block{background:var(--surface-2);border-radius:6px;padding:12px 16px;margin:12px 0;font-size:13px;line-height:1.55;color:var(--ink-soft);border-left:3px solid var(--line)}
.context-block strong{color:var(--ink);font-weight:600}
.context-label{font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;color:var(--ink-muted);margin-bottom:6px;display:block}

/* Message block with copy button */
.msg-block{background:var(--surface-2);border:1px solid var(--line);border-radius:8px;padding:16px 20px;margin-top:12px;position:relative}
.msg-block-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px;padding-bottom:8px;border-bottom:1px dashed var(--line)}
.msg-block-label{font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.08em;color:var(--accent-dark)}
.msg-block-copy{padding:4px 10px;background:var(--surface);border:1px solid var(--line);border-radius:4px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:500;text-transform:uppercase;letter-spacing:0.06em;color:var(--ink-soft);cursor:pointer;transition:all 0.12s}
.msg-block-copy:hover{border-color:var(--accent);color:var(--accent-dark)}
.msg-block-copy.copied{background:var(--champion);color:#fff;border-color:var(--champion)}
.msg-body{white-space:pre-wrap;font-size:13.5px;line-height:1.6;color:var(--ink);font-family:inherit}
.msg-alts{margin-top:10px;padding-top:10px;border-top:1px dashed var(--line);font-size:11.5px;color:var(--ink-muted);display:flex;gap:16px;flex-wrap:wrap}
.msg-alt-link{color:var(--accent-dark);cursor:pointer;border-bottom:1px dotted var(--accent);font-family:'IBM Plex Mono',monospace;text-transform:uppercase;letter-spacing:0.05em;font-size:10.5px}
.msg-alt-link:hover{color:var(--atrisk)}
.msg-alt-link.active{color:var(--ink);border-bottom-color:var(--ink);font-weight:600}

/* Send sequence header */
.sequence-head{background:linear-gradient(135deg,var(--accent-soft),var(--surface-2));border:1px solid var(--line);border-radius:var(--radius-lg);padding:20px 24px;margin-bottom:20px}
.sequence-head h3{font-family:'Fraunces',serif;font-size:17px;margin-bottom:6px}
.sequence-head p{font-size:13px;color:var(--ink-soft);line-height:1.55}

/* Distributor table */
.dist-intro{background:var(--surface-2);border:1px solid var(--line);border-radius:var(--radius);padding:16px 20px;margin-bottom:20px;font-size:13px;line-height:1.6;color:var(--ink-soft)}
.dist-intro strong{color:var(--ink)}
.dist-tier-label{display:inline-block;font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;padding:3px 10px;border-radius:3px;margin-bottom:10px}
.dist-tier-label.t1{background:var(--accent);color:#fff}
.dist-tier-label.t2{background:var(--new);color:#fff}
.dist-tier-label.t3{background:var(--champion);color:#fff}
.dist-tier-label.t4{background:var(--ink-muted);color:#fff}

.dist-target{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);padding:22px 26px;margin-bottom:14px;box-shadow:var(--shadow-sm)}
.dist-target.t1{border-left:4px solid var(--accent)}
.dist-target.t2{border-left:4px solid var(--new)}
.dist-target.t3{border-left:4px solid var(--champion)}
.dist-target.t4{border-left:4px solid var(--ink-muted)}
.dist-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:10px;flex-wrap:wrap}
.dist-name{font-family:'Fraunces',serif;font-weight:600;font-size:19px;color:var(--ink);letter-spacing:-0.01em}
.dist-name small{font-family:'IBM Plex Sans',sans-serif;font-weight:400;font-size:13px;color:var(--ink-muted);font-style:italic;margin-left:6px}
.dist-stars{color:var(--accent);letter-spacing:1px;font-size:12px}
.dist-verdict{font-family:'Fraunces',serif;font-style:italic;font-size:14.5px;color:var(--accent-dark);line-height:1.45;margin:10px 0 12px;padding-left:12px;border-left:2px solid var(--accent-soft)}
.dist-approach{background:linear-gradient(to right,var(--accent-soft),transparent 80%);padding:12px 16px;border-left:3px solid var(--accent);border-radius:3px;margin:12px 0;font-size:13px;line-height:1.55}
.dist-approach-label{font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;color:var(--accent-dark);margin-bottom:4px}
.dist-connections{margin-top:14px;padding-top:12px;border-top:1px dashed var(--line)}
.dist-conn-label{font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:500;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);margin-bottom:8px}
.dist-conn-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:4px 18px;list-style:none}
.dist-conn-item{font-size:13px;line-height:1.5;padding:4px 0;display:flex;align-items:baseline;gap:6px}
.dist-conn-item.primary::before{content:'◆';color:var(--accent);font-size:9px}
.dist-conn-item.secondary::before{content:'○';color:var(--ink-muted);font-size:9px}
.dist-conn-item strong{color:var(--ink);font-weight:500}
.dist-conn-item span{color:var(--ink-soft)}

.dist-table{width:100%;border-collapse:collapse;font-size:13px}
.dist-table th{text-align:left;font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:500;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);padding:10px 12px;border-bottom:1px solid var(--line)}
.dist-table td{padding:10px 12px;border-bottom:1px dashed var(--line-soft);vertical-align:top;line-height:1.5}
.dist-table tr:last-child td{border-bottom:none}
.dist-table .co-name{font-weight:600;color:var(--ink)}
.dist-table .role-sm{font-family:'IBM Plex Mono',monospace;font-size:11px;color:var(--ink-muted)}
.dist-table .dm-mark{color:var(--accent-dark);font-weight:500}

/* Stats row for outreach */
.outreach-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:1px;background:var(--line);border:1px solid var(--line);border-radius:var(--radius-lg);overflow:hidden;margin-bottom:22px}
.outreach-stat{background:var(--surface);padding:14px 18px}
.outreach-stat-num{font-family:'Fraunces',serif;font-weight:600;font-size:22px;color:var(--accent-dark);line-height:1}
.outreach-stat-label{font-family:'IBM Plex Mono',monospace;font-size:9.5px;letter-spacing:0.12em;text-transform:uppercase;color:var(--ink-muted);margin-top:5px}


/* ============ VIEW TOGGLE ============ */
.view-toggle{display:inline-flex;background:var(--surface-2);border:1px solid var(--line);border-radius:var(--radius);padding:3px;gap:2px;margin-right:auto}
.view-toggle button{padding:6px 14px;background:transparent;border:none;border-radius:5px;font-family:'IBM Plex Mono',monospace;font-size:11px;font-weight:500;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);cursor:pointer;transition:all 0.15s}
.view-toggle button:hover{color:var(--ink-soft)}
.view-toggle button.active{background:var(--ink);color:#fff}

/* Hide the table when cards are active */
.view-cards .table-wrap{display:none}
.view-cards .card-grid{display:grid}
.view-table .card-grid{display:none}
.view-table .table-wrap{display:block}

/* ============ ACCOUNT CARD GRID ============ */
.card-grid{display:none;grid-template-columns:repeat(auto-fill, minmax(440px, 1fr));gap:14px;margin-bottom:14px}

.acct-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);padding:0;box-shadow:var(--shadow-sm);overflow:hidden;transition:box-shadow 0.15s,border-color 0.15s;display:flex;flex-direction:column;position:relative}
.acct-card:hover{box-shadow:var(--shadow-md);border-color:var(--ink-muted)}

/* Priority spine — thin colored bar on the left */
.acct-card{border-left-width:4px;border-left-style:solid}
.acct-card.pri-A{border-left-color:var(--champion)}
.acct-card.pri-B{border-left-color:var(--accent)}
.acct-card.pri-C{border-left-color:var(--ink-muted)}

/* Status strip across top */
.acct-top{display:flex;align-items:center;justify-content:space-between;padding:10px 18px 10px;background:var(--surface-2);border-bottom:1px solid var(--line-soft)}
.acct-pri{display:flex;align-items:center;gap:8px;font-family:'IBM Plex Mono',monospace;font-size:11px;font-weight:600;letter-spacing:0.08em}
.acct-pri .pri-letter{font-size:14px;font-weight:700}
.acct-pri .pri-letter.A{color:var(--champion)}
.acct-pri .pri-letter.B{color:var(--accent-dark)}
.acct-pri .pri-letter.C{color:var(--ink-muted)}
.acct-pri .pri-score{color:var(--ink-muted);font-weight:500}
.acct-pri .warmth{padding:2px 8px;border-radius:10px;font-size:9.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-left:4px}
.acct-pri .warmth.Hot{background:#FEE8DD;color:var(--atrisk)}
.acct-pri .warmth.Warm{background:var(--accent-soft);color:var(--accent-dark)}
.acct-pri .warmth.Cold{background:#E8EEF2;color:var(--new)}

/* Company header — the big name */
.acct-head{padding:16px 20px 8px}
.acct-name{font-family:'Fraunces',serif;font-weight:600;font-size:19px;letter-spacing:-0.015em;color:var(--ink);line-height:1.25;margin-bottom:6px;word-break:break-word}
.acct-sub{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--ink-muted);font-family:'IBM Plex Mono',monospace;text-transform:uppercase;letter-spacing:0.05em;flex-wrap:wrap}
.acct-sub .dot{color:var(--line);font-size:10px}
.acct-sub .loc{color:var(--ink-soft);font-weight:500}
.acct-sub .type{font-style:italic;text-transform:none;letter-spacing:0;font-family:'Fraunces',serif;font-size:12.5px;color:var(--ink-muted)}

/* Body — financial + products */
.acct-body{padding:0 20px 14px;display:flex;flex-direction:column;gap:12px;flex:1}

.acct-money{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;padding:10px 0;border-bottom:1px dashed var(--line-soft)}
.money-block{display:flex;flex-direction:column}
.money-label{font-family:'IBM Plex Mono',monospace;font-size:9.5px;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-muted);margin-bottom:3px}
.money-value{font-family:'Fraunces',serif;font-weight:600;font-size:22px;letter-spacing:-0.02em;line-height:1;color:var(--ink)}
.money-value.potential{color:var(--accent-dark)}
.money-value.invoiced-zero{color:var(--ink-muted);font-weight:400}
.money-value.invoiced-positive{color:var(--champion)}
.status-badge{display:inline-block;padding:5px 12px;border-radius:14px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.08em;white-space:nowrap}
.status-badge.status-Champion{background:#E5EFE8;color:var(--champion);border:1px solid #C8DDD0}
.status-badge.status-At-Risk{background:#F9E4DA;color:var(--atrisk);border:1px solid #ECC2AE}
.status-badge.status-New-Win{background:#DFEAF3;color:var(--new);border:1px solid #BFD2E1}
.status-badge.status-Prospect{background:var(--accent-soft);color:var(--accent-dark);border:1px solid #D9C195}
.status-badge.status-Dormant{background:#EDEAE3;color:var(--dormant);border:1px solid #D6D0C3}
.status-badge.status-Lost{background:#E8E4DE;color:var(--lost);border:1px solid #CEC9C1}

.acct-products{display:flex;flex-direction:column;gap:6px}
.acct-section-label{font-family:'IBM Plex Mono',monospace;font-size:9.5px;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-muted)}
.product-tags{display:flex;gap:6px;flex-wrap:wrap}
.product-tag{display:inline-flex;align-items:center;gap:6px;padding:5px 10px;border-radius:4px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:500;text-transform:uppercase;letter-spacing:0.05em;border:1px solid}
.product-tag.U-S{background:#EEF5FA;color:#2E6388;border-color:#C5D7E5}
.product-tag.U-F{background:#F5EEE2;color:#6B4E22;border-color:#D9C195}
.product-tag.N-C{background:#ECF4EF;color:var(--champion);border-color:#C8DDD0}
.product-tag .tag-label{text-transform:none;font-weight:400;letter-spacing:0;font-size:10.5px;opacity:0.85;font-family:inherit}

.acct-action{background:var(--surface-2);padding:10px 14px;border-radius:6px;border-left:3px solid var(--accent);font-size:13px;line-height:1.45;color:var(--ink);display:flex;flex-direction:column;gap:4px}
.acct-action-label{font-family:'IBM Plex Mono',monospace;font-size:9.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;color:var(--accent-dark)}
.acct-action-text{font-size:13px;line-height:1.5}
.acct-action-due{font-family:'IBM Plex Mono',monospace;font-size:11px;color:var(--ink-muted);margin-top:2px}
.acct-action-due.overdue{color:var(--atrisk);font-weight:600}

/* Collapsible expand section */
.acct-expand{border-top:1px solid var(--line-soft);background:var(--surface-2)}
.acct-expand-btn{width:100%;padding:10px 20px;background:transparent;border:none;text-align:left;cursor:pointer;font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;color:var(--ink-soft);display:flex;align-items:center;justify-content:space-between;gap:8px;transition:color 0.15s}
.acct-expand-btn:hover{color:var(--accent-dark)}
.acct-expand-btn .chev{transition:transform 0.2s;font-size:11px;color:var(--ink-muted)}
.acct-expand.open .acct-expand-btn .chev{transform:rotate(180deg);color:var(--accent-dark)}
.acct-expand-body{display:none;padding:0 20px 18px;font-size:13px;line-height:1.55;color:var(--ink-soft)}
.acct-expand.open .acct-expand-body{display:flex;flex-direction:column;gap:14px}
.expand-block{display:flex;flex-direction:column;gap:4px}
.expand-block-label{font-family:'IBM Plex Mono',monospace;font-size:9.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;color:var(--ink-muted);padding-top:8px;border-top:1px dashed var(--line)}
.expand-block:first-child .expand-block-label{border-top:none;padding-top:0}
.expand-block-text{color:var(--ink);line-height:1.6}
.expand-block-text a{color:var(--accent-dark);border-bottom:1px dotted var(--accent-light);text-decoration:none}

.expand-meta{display:flex;gap:14px;flex-wrap:wrap;font-family:'IBM Plex Mono',monospace;font-size:10.5px;color:var(--ink-muted);padding-top:8px;border-top:1px dashed var(--line);margin-top:4px;text-transform:uppercase;letter-spacing:0.06em}
.expand-meta strong{color:var(--ink-soft);font-weight:500}

/* ============ HEADER HIERARCHY REFINEMENT ============ */
.masthead{padding-bottom:20px;margin-bottom:20px}
.section-title{font-size:24px;font-weight:600}
.section-head{padding-bottom:8px;border-bottom:1px solid var(--line-soft);margin-bottom:18px}

/* ============ OUTREACH CARD POLISH ============ */
.contact-card{padding:0;overflow:hidden}
.contact-head{padding:20px 26px 14px;background:var(--surface-2);border-bottom:1px solid var(--line-soft);margin-bottom:0}
.contact-card > .context-block{margin:0;border-radius:0;padding:14px 26px;border-left:none;border-bottom:1px solid var(--line-soft);background:transparent}
.contact-card > .msg-block{margin:0;border-radius:0;border:none;padding:18px 26px 22px;background:var(--surface)}
.contact-card > .msg-block .msg-body-wrap{padding:12px 16px;background:var(--surface-2);border-radius:6px;border:1px solid var(--line-soft)}

/* ============ METRIC STRIP SUBTLE POLISH ============ */
.metric-value{font-weight:600}

/* ============ STATS ROW ============ */
.stats-row{font-family:'IBM Plex Mono',monospace;font-size:11px;letter-spacing:0.05em;flex-wrap:wrap;gap:12px}

/* Smooth scroll anchoring (avoid jump-under sticky) */
section[id], div[id="outreach-section"], div[id="distributor-section"]{scroll-margin-top:20px}

@media (max-width:720px){
  .card-grid{grid-template-columns:1fr}
  .acct-money{flex-direction:column;align-items:flex-start;gap:10px}
}


/* ============ TOP PROSPECTS CAROUSEL ============ */
.top-prospects{margin-bottom:32px}
.top-head{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:14px;gap:16px;flex-wrap:wrap}
.top-head h2{font-family:'Fraunces',serif;font-weight:600;font-size:24px;letter-spacing:-0.02em;color:var(--ink);line-height:1.1}
.top-head h2 em{font-style:italic;font-weight:400;color:var(--accent-dark)}
.top-head .sub{font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.1em;color:var(--ink-muted);margin-top:4px}

/* Carousel frame */
.carousel-frame{position:relative;background:linear-gradient(135deg,var(--accent-soft) 0%,var(--surface-2) 50%,#F4ECD8 100%);border:1px solid var(--accent);border-radius:18px;overflow:hidden;box-shadow:0 6px 24px rgba(184,116,26,0.12), 0 1px 3px rgba(26,24,21,0.06)}
.carousel-viewport{overflow:hidden;position:relative}
.carousel-track{display:flex;transition:transform 0.48s cubic-bezier(.32,.72,.3,1);will-change:transform}
.carousel-slide{min-width:100%;padding:38px 72px 28px;box-sizing:border-box}

/* Focus card layout */
.focus-card{display:grid;grid-template-columns:1fr 300px;gap:40px;align-items:stretch}
@media (max-width:900px){.focus-card{grid-template-columns:1fr;gap:20px}}

.focus-left{min-width:0;display:flex;flex-direction:column}
.focus-rank{display:inline-flex;align-items:center;gap:8px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;letter-spacing:0.12em;text-transform:uppercase;color:var(--accent-dark);font-weight:600;margin-bottom:10px}
.focus-rank .pill{background:var(--surface);padding:3px 9px;border-radius:10px;border:1px solid var(--accent);font-size:10px}
.focus-name{font-family:'Fraunces',serif;font-weight:600;font-size:32px;letter-spacing:-0.02em;line-height:1.1;color:var(--ink);margin-bottom:8px;word-break:break-word}
.focus-sub{display:flex;align-items:center;gap:10px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-soft);margin-bottom:14px;flex-wrap:wrap}
.focus-sub .dot{color:var(--line);font-size:9px}
.focus-sub .type{font-family:'Fraunces',serif;font-style:italic;font-size:13px;color:var(--ink-muted);text-transform:none;letter-spacing:0}

.focus-tags{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:16px}
.focus-why{font-size:14px;line-height:1.55;color:var(--ink-soft);margin-bottom:20px;flex:1}
.focus-why strong{color:var(--ink);font-weight:600}

.focus-actions{display:flex;gap:8px;flex-wrap:wrap}

/* Right stats panel */
.focus-right{background:var(--surface);border-radius:12px;padding:22px 24px;border:1px solid var(--line);display:flex;flex-direction:column;gap:16px}
.focus-stat{display:flex;flex-direction:column;gap:4px;padding-bottom:14px;border-bottom:1px dashed var(--line-soft)}
.focus-stat:last-child{border-bottom:none;padding-bottom:0}
.focus-stat-label{font-family:'IBM Plex Mono',monospace;font-size:9.5px;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-muted)}
.focus-stat-value{font-family:'Fraunces',serif;font-weight:600;font-size:24px;letter-spacing:-0.02em;color:var(--ink);line-height:1}
.focus-stat-value.accent{color:var(--accent-dark)}
.focus-stat-value.positive{color:var(--champion)}
.focus-stat-value.muted{color:var(--ink-muted);font-weight:400;font-size:18px}
.focus-stat-sub{font-size:12.5px;color:var(--ink-soft);line-height:1.4}

/* Navigation */
.carousel-nav{position:absolute;top:50%;transform:translateY(-50%);width:42px;height:42px;border-radius:50%;background:var(--surface);border:1px solid var(--line);display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:22px;color:var(--ink-soft);transition:all 0.18s cubic-bezier(.4,0,.2,1);box-shadow:0 2px 10px rgba(26,24,21,0.08);z-index:3;font-family:inherit;padding:0;padding-bottom:3px}
.carousel-nav:hover:not(:disabled){background:var(--accent);color:#fff;border-color:var(--accent);transform:translateY(-50%) scale(1.1);box-shadow:0 6px 20px rgba(184,116,26,0.35)}
.carousel-nav:active{transform:translateY(-50%) scale(0.96)}
.carousel-nav.prev{left:14px}
.carousel-nav.next{right:14px}
.carousel-nav:disabled{opacity:0.25;cursor:not-allowed}

/* Dots */
.carousel-dots{display:flex;gap:8px;justify-content:center;padding:4px 0 20px}
.carousel-dot{width:8px;height:8px;border-radius:50%;background:var(--line);border:none;cursor:pointer;transition:all 0.22s cubic-bezier(.4,0,.2,1);padding:0}
.carousel-dot.active{background:var(--accent);width:28px;border-radius:4px}
.carousel-dot:hover:not(.active){background:var(--ink-muted);transform:scale(1.2)}

/* Page counter */
.carousel-counter{position:absolute;top:16px;right:22px;font-family:'IBM Plex Mono',monospace;font-size:11px;letter-spacing:0.1em;color:var(--ink-muted);background:var(--surface);padding:4px 10px;border-radius:10px;border:1px solid var(--line);z-index:2}

/* ============ ICON TAGS ============ */
.icon-tag{display:inline-flex;align-items:center;gap:5px;padding:4px 9px;border-radius:11px;font-family:'IBM Plex Mono',monospace;font-size:9.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.08em;border:1px solid;white-space:nowrap;line-height:1.3}
.icon-tag .ico{font-size:11px;line-height:1}

.icon-tag.hot{background:#FEE8DD;color:var(--atrisk);border-color:#ECC2AE}
.icon-tag.overdue{background:#F9E4DA;color:var(--atrisk);border-color:var(--atrisk);animation:pulseRed 2.2s ease-in-out infinite}
.icon-tag.msg-ready{background:#E5EFE8;color:var(--champion);border-color:#C8DDD0}
.icon-tag.msg-sent{background:#E2ECEF;color:var(--new);border-color:#C5D7E5}
.icon-tag.action-needed{background:var(--accent-soft);color:var(--accent-dark);border-color:#D9C195}
.icon-tag.no-activity{background:#EDEAE3;color:var(--dormant);border-color:#C8C1B0}
.icon-tag.champion{background:#E5EFE8;color:var(--champion);border-color:#C8DDD0}
.icon-tag.big-ticket{background:#FFF4E0;color:var(--accent-dark);border-color:var(--accent)}
.icon-tag.new-win{background:#DFEAF3;color:var(--new);border-color:#BFD2E1}
.icon-tag.at-risk{background:#F9E4DA;color:var(--atrisk);border-color:#ECC2AE}
.icon-tag.dormant{background:#EDEAE3;color:var(--dormant);border-color:#D6D0C3}
.icon-tag.winback{background:#FFEBC0;color:#7A4E0E;border-color:#E8A84A}

@keyframes pulseRed{
  0%,100%{box-shadow:0 0 0 0 rgba(200,74,27,0.35)}
  50%{box-shadow:0 0 0 5px rgba(200,74,27,0)}
}

/* Compact variant for use in grid cards */
.icon-tag-row{display:flex;gap:4px;flex-wrap:wrap;margin-bottom:6px}
.acct-tags{display:flex;gap:4px;flex-wrap:wrap;padding:8px 20px 0}

/* ============ ACTION BUTTONS ============ */
.action-btn{display:inline-flex;align-items:center;gap:6px;padding:9px 16px;border-radius:8px;font-family:inherit;font-size:12.5px;font-weight:500;cursor:pointer;transition:all 0.15s cubic-bezier(.4,0,.2,1);border:1px solid;white-space:nowrap}
.action-btn .ico{font-size:13px;line-height:1}

.action-btn.primary{background:var(--ink);color:#fff;border-color:var(--ink)}
.action-btn.primary:hover{background:var(--accent-dark);border-color:var(--accent-dark);transform:translateY(-1px);box-shadow:0 4px 14px rgba(26,24,21,0.18)}
.action-btn.primary:active{transform:translateY(0)}

.action-btn.secondary{background:var(--surface);color:var(--ink);border-color:var(--line)}
.action-btn.secondary:hover{border-color:var(--accent);color:var(--accent-dark);transform:translateY(-1px);box-shadow:0 2px 8px rgba(184,116,26,0.15)}

.action-btn.accent{background:var(--accent);color:#fff;border-color:var(--accent)}
.action-btn.accent:hover{background:var(--accent-dark);border-color:var(--accent-dark);transform:translateY(-1px);box-shadow:0 4px 14px rgba(184,116,26,0.35)}

.action-btn.ghost{background:transparent;color:var(--ink-soft);border-color:transparent}
.action-btn.ghost:hover{background:var(--line-soft);color:var(--ink)}

/* ============ ENHANCED CARD HOVER (refinement on existing) ============ */
.acct-card{cursor:pointer;transition:transform 0.18s cubic-bezier(.4,0,.2,1), box-shadow 0.18s, border-color 0.18s}
.acct-card:hover{transform:translateY(-3px);box-shadow:0 12px 32px rgba(26,24,21,0.12), 0 2px 6px rgba(26,24,21,0.06);border-color:var(--accent-soft)}
.acct-card:hover .acct-name{color:var(--accent-dark)}
.acct-card:active{transform:translateY(-1px)}

/* ============ RESPONSIVE ============ */
@media (max-width:720px){
  .carousel-slide{padding:24px 48px 20px}
  .focus-name{font-size:24px}
  .carousel-nav{width:36px;height:36px;font-size:18px}
  .carousel-nav.prev{left:6px}
  .carousel-nav.next{right:6px}
}


/* ============ THREAD PANEL (Relationship Sim) ============ */
.thread-backdrop{position:fixed;inset:0;background:rgba(26,24,21,0.55);display:none;z-index:500;backdrop-filter:blur(3px);opacity:0;transition:opacity 0.2s ease}
.thread-backdrop.open{display:block;opacity:1}

.thread-panel{position:fixed;top:0;right:0;bottom:0;width:min(520px,95vw);background:var(--bg);display:flex;flex-direction:column;box-shadow:-20px 0 60px rgba(26,24,21,0.28);transform:translateX(100%);transition:transform 0.32s cubic-bezier(.2,.72,.26,1);z-index:501;overflow:hidden}
.thread-panel.open{transform:translateX(0)}

.thread-head{padding:18px 22px 14px;border-bottom:1px solid var(--line);background:var(--surface-2);flex-shrink:0}
.thread-head-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:8px}
.thread-back{background:transparent;border:none;font-size:20px;color:var(--ink-soft);cursor:pointer;padding:4px 8px;margin-left:-8px;border-radius:5px;line-height:1}
.thread-back:hover{background:var(--line-soft);color:var(--ink)}
.thread-close{background:transparent;border:none;font-size:22px;color:var(--ink-soft);cursor:pointer;padding:2px 10px;border-radius:5px;line-height:1}
.thread-close:hover{background:var(--line-soft);color:var(--ink)}

.thread-title{font-family:'Fraunces',serif;font-weight:600;font-size:22px;letter-spacing:-0.015em;line-height:1.15;color:var(--ink);margin-bottom:3px}
.thread-company{font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);margin-bottom:10px}
.thread-company .role{color:var(--ink-soft);font-weight:500}
.thread-company .sep{color:var(--line);margin:0 6px}

.thread-stage{display:inline-flex;align-items:center;gap:6px;padding:4px 11px;border-radius:12px;font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:0.09em;border:1px solid}
.thread-stage.draft{background:var(--accent-soft);color:var(--accent-dark);border-color:#D9C195}
.thread-stage.sent{background:#E2ECEF;color:var(--new);border-color:#C5D7E5}
.thread-stage.awaiting{background:#F5EEE2;color:var(--accent-dark);border-color:#D9C195}
.thread-stage.replied{background:#E5EFE8;color:var(--champion);border-color:#C8DDD0}
.thread-stage.paused{background:#EDEAE3;color:var(--dormant);border-color:#D6D0C3}

.thread-body{flex:1;overflow-y:auto;padding:18px 22px;scrollbar-width:thin;display:flex;flex-direction:column;gap:14px}
.thread-body::-webkit-scrollbar{width:8px}
.thread-body::-webkit-scrollbar-thumb{background:var(--line);border-radius:4px}

.thread-context{background:var(--surface);border:1px solid var(--line);border-left:3px solid var(--accent);border-radius:8px;padding:12px 16px;font-size:13px;line-height:1.55;color:var(--ink-soft)}
.thread-context-label{font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;color:var(--accent-dark);margin-bottom:6px}

.thread-section-label{font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-muted);padding-top:6px;border-top:1px dashed var(--line-soft);padding-bottom:2px}
.thread-empty{text-align:center;padding:20px 0;color:var(--ink-muted);font-size:13px;font-style:italic}

.thread-turn{display:flex;flex-direction:column;gap:4px;max-width:92%}
.thread-turn.outbound{align-self:flex-end;align-items:flex-end}
.thread-turn.inbound{align-self:flex-start;align-items:flex-start}

.turn-meta{font-family:'IBM Plex Mono',monospace;font-size:10px;color:var(--ink-muted);letter-spacing:0.06em;text-transform:uppercase;padding:0 4px}
.turn-meta .day{color:var(--ink-soft);font-weight:500}
.turn-meta .tone{background:var(--accent-soft);color:var(--accent-dark);padding:1px 6px;border-radius:8px;margin-left:6px;font-size:9px;font-weight:600}

.turn-bubble{padding:10px 14px;border-radius:12px;font-size:13.5px;line-height:1.5;white-space:pre-wrap;word-break:break-word;max-width:100%;box-shadow:0 1px 2px rgba(26,24,21,0.04)}
.outbound .turn-bubble{background:var(--surface);border:1px solid var(--line);color:var(--ink);border-bottom-right-radius:4px}
.inbound .turn-bubble{background:var(--accent-soft);border:1px solid #E0CFA5;color:var(--ink);border-bottom-left-radius:4px}

.turn-no-response{align-self:center;padding:8px 14px;border-radius:10px;background:var(--surface-2);border:1px dashed var(--line);font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);text-align:center}

.thread-composer{border-top:1px solid var(--line);background:var(--surface);padding:14px 22px 18px;flex-shrink:0;max-height:60vh;overflow-y:auto}
.thread-composer::-webkit-scrollbar{width:6px}
.thread-composer::-webkit-scrollbar-thumb{background:var(--line);border-radius:3px}

.composer-label{font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;color:var(--ink-muted);margin-bottom:10px;display:flex;align-items:center;justify-content:space-between}
.composer-label .count{color:var(--accent-dark);font-weight:700}

.composer-options{display:flex;flex-direction:column;gap:8px;margin-bottom:12px}
.composer-option{background:var(--surface-2);border:1px solid var(--line);border-radius:8px;padding:10px 14px;cursor:pointer;transition:all 0.15s;position:relative}
.composer-option:hover{border-color:var(--accent);background:var(--accent-soft);transform:translateX(-2px);box-shadow:0 2px 8px rgba(184,116,26,0.12)}
.composer-option.selected{border-color:var(--accent-dark);background:var(--accent-soft);box-shadow:0 2px 10px rgba(184,116,26,0.18)}
.composer-option.selected::after{content:'✓';position:absolute;top:8px;right:10px;color:var(--accent-dark);font-weight:700}

.option-label{font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;color:var(--accent-dark);margin-bottom:6px}
.option-body{font-size:13px;line-height:1.5;color:var(--ink);white-space:pre-wrap;max-height:0;overflow:hidden;transition:max-height 0.25s ease}
.composer-option.expanded .option-body{max-height:600px}
.composer-option-preview{font-size:12.5px;color:var(--ink-soft);line-height:1.45;font-style:italic}
.composer-option.expanded .composer-option-preview{display:none}
.option-rationale{font-size:11.5px;color:var(--ink-muted);line-height:1.4;margin-top:8px;padding-top:6px;border-top:1px dashed var(--line-soft);font-style:italic}

.composer-textarea{width:100%;min-height:90px;padding:10px 12px;border:1px solid var(--line);border-radius:8px;font-family:inherit;font-size:13.5px;line-height:1.5;resize:vertical;background:var(--surface);color:var(--ink);box-sizing:border-box}
.composer-textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
.composer-textarea::placeholder{color:var(--ink-muted);font-style:italic}

.composer-meta{display:flex;gap:8px;font-family:'IBM Plex Mono',monospace;font-size:10px;color:var(--ink-muted);text-transform:uppercase;letter-spacing:0.08em;margin-top:8px;align-items:center}
.composer-meta input[type=date]{padding:3px 6px;border:1px solid var(--line);border-radius:4px;font-family:inherit;font-size:11px;color:var(--ink)}

.composer-actions{display:flex;gap:8px;margin-top:12px;flex-wrap:wrap}

.composer-loading{display:flex;align-items:center;gap:12px;padding:16px;background:var(--surface-2);border:1px dashed var(--accent);border-radius:8px;font-size:13px;color:var(--accent-dark)}
.composer-spinner{width:16px;height:16px;border:2px solid var(--accent-soft);border-top-color:var(--accent-dark);border-radius:50%;animation:spin 0.8s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}

.composer-error{padding:10px 14px;background:#F9E4DA;border:1px solid var(--atrisk);border-radius:8px;color:var(--atrisk);font-size:12.5px;line-height:1.4;margin-bottom:10px}

.response-entry{background:var(--surface-2);border:1px solid var(--line);border-left:3px solid var(--champion);border-radius:8px;padding:12px 14px;margin-bottom:12px}
.response-entry-label{font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;color:var(--champion);margin-bottom:8px}

/* Clickable contact name styling in outreach cards */
.contact-card .contact-name{cursor:pointer;transition:color 0.12s;position:relative}
.contact-card .contact-name:hover{color:var(--accent-dark)}


/* ============ ACCOUNT PANEL (Teams-style rich info drawer) ============ */
.acp-backdrop{position:fixed;inset:0;background:rgba(26,24,21,0.45);display:none;z-index:300;backdrop-filter:blur(2px);opacity:0;transition:opacity 0.22s ease}
.acp-backdrop.open{display:block;opacity:1}

.acp-panel{position:fixed;top:0;right:0;bottom:0;width:min(820px,96vw);background:var(--bg);display:flex;flex-direction:column;box-shadow:-24px 0 60px rgba(26,24,21,0.26);transform:translateX(100%);transition:transform 0.34s cubic-bezier(.2,.72,.26,1);z-index:301;overflow:hidden}
.acp-panel.open{transform:translateX(0)}

.acp-topbar{display:flex;align-items:center;justify-content:space-between;padding:11px 20px;border-bottom:1px solid var(--line);background:var(--surface-2);flex-shrink:0;gap:10px}
.acp-topbar-left{display:flex;align-items:center;gap:8px}
.acp-top-btn{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;background:transparent;border:1px solid var(--line);border-radius:6px;font-family:inherit;font-size:12px;font-weight:500;color:var(--ink-soft);cursor:pointer;transition:all 0.12s}
.acp-top-btn:hover{background:var(--surface);border-color:var(--ink-muted);color:var(--ink)}
.acp-top-btn.primary{background:var(--ink);color:#fff;border-color:var(--ink)}
.acp-top-btn.primary:hover{background:var(--accent-dark);border-color:var(--accent-dark)}
.acp-top-btn .ico{font-size:13px;line-height:1}
.acp-topbar-right{display:flex;align-items:center;gap:4px}
.acp-icon-btn{width:32px;height:32px;border-radius:6px;border:none;background:transparent;color:var(--ink-soft);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;font-size:15px;transition:background 0.12s;padding:0}
.acp-icon-btn:hover{background:var(--line-soft);color:var(--ink)}
.acp-close{font-size:22px;line-height:1}

.acp-body{flex:1;overflow-y:auto;padding:28px 40px 40px;scrollbar-width:thin}
.acp-body::-webkit-scrollbar{width:8px}
.acp-body::-webkit-scrollbar-track{background:transparent}
.acp-body::-webkit-scrollbar-thumb{background:var(--line);border-radius:4px}
.acp-body::-webkit-scrollbar-thumb:hover{background:var(--ink-muted)}

.acp-hero{padding-bottom:18px;margin-bottom:22px;border-bottom:1px solid var(--line)}
.acp-name{font-family:'Fraunces',serif;font-weight:600;font-size:30px;letter-spacing:-0.02em;color:var(--ink);line-height:1.15;margin-bottom:8px;word-break:break-word}
.acp-sub{display:flex;align-items:center;gap:10px;font-family:'IBM Plex Mono',monospace;font-size:11.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);margin-bottom:16px;flex-wrap:wrap}
.acp-sub .loc{color:var(--ink-soft);font-weight:500}
.acp-sub .dot{color:var(--line);font-size:10px}
.acp-sub .type{font-family:'Fraunces',serif;font-style:italic;font-size:13.5px;text-transform:none;letter-spacing:0;color:var(--ink-muted)}

.acp-pills{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.acp-pill{display:inline-flex;align-items:center;gap:6px;padding:6px 13px;border-radius:14px;font-family:'IBM Plex Mono',monospace;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:0.09em;border:1px solid;cursor:pointer;transition:all 0.14s;position:relative}
.acp-pill:hover{transform:translateY(-1px);box-shadow:0 3px 10px rgba(26,24,21,0.1)}
.acp-pill .chev{font-size:10px;opacity:0.5;margin-left:2px}
.acp-pill.priority-A{background:#E5EFE8;color:var(--champion);border-color:#C8DDD0}
.acp-pill.priority-B{background:var(--accent-soft);color:var(--accent-dark);border-color:#D9C195}
.acp-pill.priority-C{background:#EDEAE3;color:var(--ink-soft);border-color:#D6D0C3}
.acp-pill.status-Champion,.acp-pill.status-Active-Customer{background:#E5EFE8;color:var(--champion);border-color:#C8DDD0}
.acp-pill.status-At-Risk{background:#F9E4DA;color:var(--atrisk);border-color:#ECC2AE}
.acp-pill.status-New-Win{background:#DFEAF3;color:var(--new);border-color:#BFD2E1}
.acp-pill.status-Prospect{background:var(--accent-soft);color:var(--accent-dark);border-color:#D9C195}
.acp-pill.status-Dormant{background:#EDEAE3;color:var(--dormant);border-color:#D6D0C3}
.acp-pill.status-Lost{background:#E8E4DE;color:var(--lost);border-color:#CEC9C1}
.acp-pill.warmth-Hot{background:#FEE8DD;color:var(--atrisk);border-color:#ECC2AE}
.acp-pill.warmth-Warm{background:var(--accent-soft);color:var(--accent-dark);border-color:#D9C195}
.acp-pill.warmth-Cold{background:#E8EEF2;color:var(--new);border-color:#C5D7E5}

.acp-dropdown{position:absolute;top:calc(100% + 6px);left:0;background:var(--surface);border:1px solid var(--line);border-radius:8px;box-shadow:0 8px 28px rgba(26,24,21,0.14);padding:6px;z-index:10;min-width:180px;display:none}
.acp-dropdown.open{display:block}
.acp-dropdown-item{width:100%;padding:7px 10px;background:transparent;border:none;border-radius:5px;text-align:left;font-family:inherit;font-size:12.5px;color:var(--ink);cursor:pointer;transition:background 0.1s;font-weight:500;display:flex;align-items:center;gap:8px}
.acp-dropdown-item:hover{background:var(--surface-2)}
.acp-dropdown-item.selected{background:var(--accent-soft);color:var(--accent-dark)}
.acp-dropdown-item .ico-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}

.acp-section{margin-bottom:24px}
.acp-section-head{display:flex;align-items:center;gap:10px;padding-bottom:8px;margin-bottom:14px;border-bottom:1px solid var(--line-soft)}
.acp-section-icon{width:22px;height:22px;display:inline-flex;align-items:center;justify-content:center;border-radius:5px;background:var(--accent-soft);border:1px solid #D9C195;font-size:11px;color:var(--accent-dark);flex-shrink:0}
.acp-section-title{font-family:'IBM Plex Mono',monospace;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-soft)}
.acp-section-count{font-family:'IBM Plex Mono',monospace;font-size:10px;color:var(--ink-muted);margin-left:4px}
.acp-section-action{margin-left:auto;background:transparent;border:none;font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--accent-dark);cursor:pointer;font-weight:600;padding:4px 8px;border-radius:4px;transition:background 0.1s;display:inline-flex;align-items:center;gap:4px}
.acp-section-action:hover{background:var(--accent-soft)}

.acp-stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px}
.acp-stat{background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:12px 14px;display:flex;flex-direction:column;gap:3px}
.acp-stat-label{font-family:'IBM Plex Mono',monospace;font-size:9.5px;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-muted)}
.acp-stat-value{font-family:'Fraunces',serif;font-weight:600;font-size:20px;letter-spacing:-0.015em;line-height:1.1;color:var(--ink)}
.acp-stat-value.accent{color:var(--accent-dark)}
.acp-stat-value.positive{color:var(--champion)}
.acp-stat-value.muted{color:var(--ink-muted);font-weight:400}
.acp-stat-sub{font-size:11px;color:var(--ink-muted);line-height:1.3}

.acp-tags-row{display:flex;gap:6px;flex-wrap:wrap;margin-top:14px}

.acp-products{display:flex;gap:8px;flex-wrap:wrap}
.acp-product{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:6px;font-family:'IBM Plex Mono',monospace;font-size:11px;font-weight:500;text-transform:uppercase;letter-spacing:0.06em;border:1px solid}
.acp-product.U-S{background:#EEF5FA;color:#2E6388;border-color:#C5D7E5}
.acp-product.U-F{background:#F5EEE2;color:#6B4E22;border-color:#D9C195}
.acp-product.N-C{background:#ECF4EF;color:var(--champion);border-color:#C8DDD0}
.acp-product .full{text-transform:none;letter-spacing:0;font-weight:400;opacity:0.8;font-size:11px}

.acp-action-box{background:var(--surface);border:1px solid var(--line);border-left:3px solid var(--accent);border-radius:8px;padding:14px 16px;display:flex;flex-direction:column;gap:10px}
.acp-action-text{font-size:13.5px;line-height:1.55;color:var(--ink);white-space:pre-wrap;word-break:break-word}
.acp-action-textarea{width:100%;min-height:60px;padding:8px 10px;border:1px solid var(--line);border-radius:6px;font-family:inherit;font-size:13.5px;line-height:1.5;resize:vertical;background:var(--surface-2);color:var(--ink);box-sizing:border-box}
.acp-action-textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 2px var(--accent-soft);background:var(--surface)}
.acp-action-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted)}
.acp-action-meta input[type=date]{padding:4px 8px;border:1px solid var(--line);border-radius:4px;font-family:inherit;font-size:11.5px;color:var(--ink);background:var(--surface-2)}
.acp-action-meta .due-overdue{color:var(--atrisk);font-weight:700}
.acp-action-buttons{display:flex;gap:8px;flex-wrap:wrap}

.acp-contacts{display:flex;flex-direction:column;gap:10px}
.acp-contact-row{background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:12px 16px;display:flex;align-items:center;justify-content:space-between;gap:12px;transition:all 0.12s;cursor:pointer}
.acp-contact-row:hover{border-color:var(--accent);box-shadow:0 2px 10px rgba(184,116,26,0.1);transform:translateX(-2px)}
.acp-contact-left{flex:1;min-width:0}
.acp-contact-name{font-family:'Fraunces',serif;font-weight:600;font-size:15px;color:var(--ink);line-height:1.2;margin-bottom:3px}
.acp-contact-role{font-size:12px;color:var(--ink-soft);line-height:1.3}
.acp-contact-right{display:flex;align-items:center;gap:10px;flex-shrink:0}
.acp-contact-state{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:10px;font-family:'IBM Plex Mono',monospace;font-size:9.5px;font-weight:600;text-transform:uppercase;letter-spacing:0.08em;border:1px solid}
.acp-contact-state.no-thread{background:var(--surface-2);color:var(--ink-muted);border-color:var(--line)}
.acp-contact-state.draft{background:var(--accent-soft);color:var(--accent-dark);border-color:#D9C195}
.acp-contact-state.sent{background:#E2ECEF;color:var(--new);border-color:#C5D7E5}
.acp-contact-state.awaiting{background:#F5EEE2;color:var(--accent-dark);border-color:#D9C195}
.acp-contact-state.replied{background:#E5EFE8;color:var(--champion);border-color:#C8DDD0}
.acp-contact-arrow{font-size:18px;color:var(--ink-muted);transition:transform 0.12s}
.acp-contact-row:hover .acp-contact-arrow{color:var(--accent-dark);transform:translateX(2px)}

.acp-add-contact{background:var(--surface-2);border:1px dashed var(--accent);border-radius:8px;padding:14px 16px;display:none;flex-direction:column;gap:10px;margin-top:10px}
.acp-add-contact.open{display:flex}
.acp-add-contact input,.acp-add-contact textarea{padding:7px 10px;border:1px solid var(--line);border-radius:6px;font-family:inherit;font-size:13px;background:var(--surface);color:var(--ink);width:100%;box-sizing:border-box}
.acp-add-contact input:focus,.acp-add-contact textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 2px var(--accent-soft)}
.acp-add-contact-row{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.acp-add-contact-buttons{display:flex;gap:8px;justify-content:flex-end}
.acp-contacts-empty{padding:16px;text-align:center;color:var(--ink-muted);font-size:13px;font-style:italic;background:var(--surface-2);border:1px dashed var(--line);border-radius:8px}

.acp-notes-box{background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:14px 16px;font-size:13.5px;line-height:1.65;color:var(--ink-soft);max-height:260px;overflow-y:auto;scrollbar-width:thin;white-space:pre-wrap}
.acp-notes-box::-webkit-scrollbar{width:6px}
.acp-notes-box::-webkit-scrollbar-thumb{background:var(--line);border-radius:3px}
.acp-notes-empty{padding:16px;text-align:center;color:var(--ink-muted);font-size:12.5px;font-style:italic;background:var(--surface-2);border:1px dashed var(--line);border-radius:8px}

.acp-timeline{display:flex;flex-direction:column;gap:0;position:relative;padding-left:14px;border-left:2px solid var(--line-soft);margin-left:4px}
.acp-timeline-item{position:relative;padding:6px 0 10px 14px;font-size:13px;line-height:1.5;color:var(--ink-soft)}
.acp-timeline-item::before{content:'';position:absolute;left:-21px;top:10px;width:10px;height:10px;border-radius:50%;background:var(--accent);border:2px solid var(--bg);box-shadow:0 0 0 1px var(--line)}
.acp-timeline-item.type-status::before{background:var(--new)}
.acp-timeline-item.type-sent::before{background:var(--accent-dark)}
.acp-timeline-item.type-reply::before{background:var(--champion)}
.acp-timeline-item.type-note::before{background:var(--ink-muted)}
.acp-timeline-date{font-family:'IBM Plex Mono',monospace;font-size:10px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);margin-bottom:2px}
.acp-timeline-body{color:var(--ink)}
.acp-timeline-body strong{font-weight:600}
.acp-timeline-empty{padding:16px;text-align:center;color:var(--ink-muted);font-size:12.5px;font-style:italic}

.acp-dm-box{background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:12px 16px;font-size:13px;line-height:1.55;color:var(--ink);white-space:pre-wrap}
.acp-meta-inline{display:flex;align-items:center;gap:12px;flex-wrap:wrap;font-family:'IBM Plex Mono',monospace;font-size:10.5px;color:var(--ink-muted);text-transform:uppercase;letter-spacing:0.06em}
.acp-meta-inline strong{color:var(--ink-soft);font-weight:500}
.acp-meta-inline a{color:var(--accent-dark);border-bottom:1px dotted var(--accent);text-decoration:none}

.acp-toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);padding:10px 18px;background:var(--ink);color:#fff;border-radius:8px;font-size:12.5px;font-weight:500;box-shadow:0 8px 24px rgba(26,24,21,0.25);z-index:999;opacity:0;transition:opacity 0.2s;pointer-events:none}
.acp-toast.show{opacity:1}

/* Stack thread panel and edit modal ABOVE the account panel */
.thread-backdrop{z-index:500}
.thread-panel{z-index:501}
.modal-backdrop{z-index:450}

@media (max-width:720px){
  .acp-panel{width:100vw}
  .acp-body{padding:20px 22px 32px}
  .acp-name{font-size:24px}
  .acp-stats-grid{grid-template-columns:1fr 1fr}
}


/* ============ TONE CONTROLS + MANUAL AI MODE ============ */
.tone-controls{margin-bottom:12px;padding:10px 12px;background:var(--surface-2);border:1px solid var(--line);border-radius:8px}
.tone-controls-label{font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-muted);margin-bottom:8px;display:flex;align-items:center;gap:6px}
.tone-controls-label .hint{font-weight:400;text-transform:none;letter-spacing:0;font-family:inherit;font-size:11px;font-style:italic;color:var(--ink-muted)}
.tone-chips{display:flex;flex-wrap:wrap;gap:6px}
.tone-chip{display:inline-flex;align-items:center;gap:5px;padding:5px 10px;border-radius:14px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;font-weight:500;text-transform:uppercase;letter-spacing:0.06em;border:1px solid var(--line);background:var(--surface);color:var(--ink-soft);cursor:pointer;transition:all 0.14s;user-select:none}
.tone-chip:hover{border-color:var(--accent);color:var(--accent-dark);transform:translateY(-1px)}
.tone-chip.active{background:var(--accent);color:#fff;border-color:var(--accent);font-weight:600}
.tone-chip.active:hover{background:var(--accent-dark);border-color:var(--accent-dark)}
.tone-chip .ico{font-size:11px;line-height:1}
.tone-chip-group{display:inline-flex;background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:2px;gap:0}
.tone-chip-group .tone-chip{border:none;border-radius:12px;padding:4px 10px}
.tone-chip-group .tone-chip:not(.active){background:transparent}

/* Manual AI mode dialog */
.manual-ai-dialog{display:none;flex-direction:column;gap:12px;padding:14px;background:var(--surface-2);border:1px solid var(--new);border-radius:8px;margin-bottom:10px}
.manual-ai-dialog.open{display:flex}
.manual-ai-title{font-family:'Fraunces',serif;font-weight:600;font-size:15px;color:var(--ink);letter-spacing:-0.01em}
.manual-ai-body{font-size:12.5px;line-height:1.5;color:var(--ink-soft)}
.manual-ai-body strong{color:var(--ink);font-weight:600}
.manual-ai-prompt{width:100%;min-height:120px;padding:10px 12px;border:1px solid var(--line);border-radius:6px;font-family:'IBM Plex Mono',monospace;font-size:11.5px;line-height:1.5;background:var(--surface);color:var(--ink);box-sizing:border-box;resize:vertical}
.manual-ai-prompt:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 2px var(--accent-soft)}
.manual-ai-step{display:flex;gap:10px;align-items:flex-start}
.manual-ai-step-num{background:var(--ink);color:#fff;width:22px;height:22px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex-shrink:0;font-family:'IBM Plex Mono',monospace}
.manual-ai-step-content{flex:1;font-size:12.5px;line-height:1.5;color:var(--ink)}
.manual-ai-step-content .click-link{color:var(--accent-dark);text-decoration:underline;cursor:pointer;font-weight:500}
.manual-ai-buttons{display:flex;gap:8px;flex-wrap:wrap}

/* ============ BULK CONTACT IMPORT ============ */
.bulk-import-modal{position:fixed;inset:0;background:rgba(0,0,0,0.5);z-index:600;display:none;align-items:flex-start;justify-content:center;padding:40px 20px;overflow-y:auto}
.bulk-import-modal.open{display:flex}
.bulk-import-modal .bulk-import-content{background:var(--bg);border-radius:12px;width:100%;max-width:1100px;max-height:calc(100vh - 80px);display:flex;flex-direction:column;box-shadow:0 20px 60px rgba(0,0,0,0.3);overflow:hidden}
.bulk-import-header{padding:18px 24px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}
.bulk-import-header h2{margin:0;font-family:'Fraunces',serif;font-size:22px;font-weight:600;color:var(--ink);letter-spacing:-0.01em}
.bulk-import-header .close-btn{background:none;border:none;font-size:24px;cursor:pointer;color:var(--ink-muted);width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:6px;transition:background 0.14s}
.bulk-import-header .close-btn:hover{background:var(--surface-2)}
.bulk-import-body{padding:20px 24px;overflow-y:auto;flex:1}
.bulk-import-instructions{font-size:13px;line-height:1.5;color:var(--ink-soft);margin-bottom:14px}
.bulk-import-instructions strong{color:var(--ink)}
.bulk-import-instructions code{background:var(--surface-2);padding:1px 6px;border-radius:3px;font-family:'IBM Plex Mono',monospace;font-size:11px}
.bulk-import-textarea{width:100%;min-height:180px;padding:12px 14px;border:1px solid var(--line);border-radius:6px;font-family:'IBM Plex Mono',monospace;font-size:12px;line-height:1.5;background:var(--surface);color:var(--ink);box-sizing:border-box;resize:vertical}
.bulk-import-textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 2px var(--accent-soft)}
.bulk-import-controls{display:flex;gap:10px;align-items:center;margin-top:12px}
.bulk-import-controls label{font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);font-weight:600}
.bulk-import-controls select{padding:6px 10px;border:1px solid var(--line);border-radius:5px;background:var(--surface);font-size:12px;color:var(--ink)}
.bulk-import-preview-section{margin-top:24px;border-top:1px solid var(--line);padding-top:18px}
.bulk-import-preview-section h3{margin:0 0 10px;font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-muted);font-weight:600}
.bulk-import-summary{display:flex;align-items:center;gap:6px;padding:10px 14px;background:var(--surface-2);border-radius:6px;font-size:13px;color:var(--ink-soft);margin-bottom:12px}
.bulk-import-summary strong{color:var(--ink)}
.bulk-import-table-wrap{max-height:340px;overflow-y:auto;border:1px solid var(--line);border-radius:6px}
.bulk-import-table{width:100%;border-collapse:collapse;font-size:12.5px}
.bulk-import-table thead{background:var(--surface-2);position:sticky;top:0;z-index:1}
.bulk-import-table th{text-align:left;padding:8px 10px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);font-weight:600;border-bottom:1px solid var(--line)}
.bulk-import-table td{padding:6px 10px;border-bottom:1px solid var(--line-soft);vertical-align:middle}
.bulk-import-table tr.unselected td{opacity:0.45}
.bulk-import-table tr:hover{background:var(--surface)}
.bulk-import-table input[type="checkbox"]{cursor:pointer;width:16px;height:16px;accent-color:var(--accent)}
.bulk-cell{width:100%;padding:5px 8px;border:1px solid transparent;background:transparent;font-size:12.5px;font-family:inherit;color:var(--ink);border-radius:4px;box-sizing:border-box}
.bulk-cell:hover{border-color:var(--line)}
.bulk-cell:focus{outline:none;border-color:var(--accent);background:var(--surface);box-shadow:0 0 0 2px var(--accent-soft)}
.bulk-cell-select{cursor:pointer}
.bulk-import-footer{padding:14px 24px;border-top:1px solid var(--line);display:none;justify-content:flex-end;gap:10px;background:var(--surface-2)}
.bulk-import-footer.show{display:flex}

/* Bulk import entry button — placed in section heads */
.bulk-import-trigger{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;background:var(--accent);color:#fff;border:none;border-radius:5px;font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.08em;font-weight:600;cursor:pointer;transition:all 0.14s}
.bulk-import-trigger:hover{background:var(--accent-dark);transform:translateY(-1px)}
.bulk-import-trigger .ico{font-size:13px;line-height:1}

/* ============ DASHBOARD-WIDE THREAD VIEW ============ */
.thread-dashboard-modal{position:fixed;inset:0;background:rgba(0,0,0,0.5);z-index:600;display:none;align-items:flex-start;justify-content:center;padding:30px 20px;overflow-y:auto}
.thread-dashboard-modal.open{display:flex}
.thread-dashboard-content{background:var(--bg);border-radius:12px;width:100%;max-width:1300px;max-height:calc(100vh - 60px);display:flex;flex-direction:column;box-shadow:0 20px 60px rgba(0,0,0,0.3);overflow:hidden}
.thread-dashboard-header{padding:18px 24px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}
.thread-dashboard-header h2{margin:0;font-family:'Fraunces',serif;font-size:22px;font-weight:600;color:var(--ink);letter-spacing:-0.01em}
.thread-dashboard-header h2 em{font-style:italic;color:var(--accent-dark)}
.thread-dashboard-header .close-btn{background:none;border:none;font-size:24px;cursor:pointer;color:var(--ink-muted);width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:6px;transition:background 0.14s}
.thread-dashboard-header .close-btn:hover{background:var(--surface-2)}
.thread-dashboard-body{padding:18px 24px;overflow-y:auto;flex:1}

/* Filter chips */
.thread-filter-bar{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:16px;padding-bottom:14px;border-bottom:1px solid var(--line-soft)}
.thread-filter-chip{display:inline-flex;align-items:center;gap:7px;padding:6px 12px;background:var(--surface);border:1px solid var(--line);border-radius:14px;font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.06em;font-weight:600;color:var(--ink-soft);cursor:pointer;transition:all 0.14s}
.thread-filter-chip:hover{background:var(--surface-2);border-color:var(--accent-soft)}
.thread-filter-chip.active{background:var(--accent);color:#fff;border-color:var(--accent-dark)}
.thread-filter-chip.active .chip-count{background:rgba(255,255,255,0.25);color:#fff}
.thread-filter-chip.urgent:not(.active){border-color:#dc2626;color:#dc2626;background:#fef2f2}
.thread-filter-chip.urgent:not(.active) .chip-count{background:#dc2626;color:#fff}
.thread-filter-chip.urgent.active{background:#dc2626;border-color:#991b1b}
.chip-count{display:inline-block;min-width:20px;padding:1px 6px;background:var(--surface-2);border-radius:10px;font-size:10px;text-align:center;font-weight:700;color:var(--ink-muted)}

/* Table */
.thread-table{width:100%;border-collapse:collapse;font-size:13px}
.thread-table thead{background:var(--surface-2);position:sticky;top:0;z-index:1}
.thread-table th{text-align:left;padding:10px 12px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);font-weight:600;border-bottom:1px solid var(--line)}
.thread-table th.sortable{cursor:pointer;user-select:none}
.thread-table th.sortable:hover{color:var(--accent-dark)}
.thread-table td{padding:10px 12px;border-bottom:1px solid var(--line-soft);vertical-align:middle}
.thread-table tr.thread-row{cursor:pointer;transition:background 0.1s}
.thread-table tr.thread-row:hover{background:var(--surface)}
.thread-table tr.thread-row:hover .thread-row-action{opacity:1}
.thread-role{color:var(--ink-muted);font-size:11px}
.thread-account{font-size:12px;color:var(--ink-soft)}

/* Stage badges */
.thread-stage-badge{display:inline-flex;align-items:center;padding:3px 10px;border-radius:11px;font-family:'IBM Plex Mono',monospace;font-size:9.5px;font-weight:700;text-transform:uppercase;letter-spacing:0.08em;border:1px solid;white-space:nowrap}
.thread-stage-badge.draft{background:#f5f5f5;border-color:#d4d4d4;color:#6b7280}
.thread-stage-badge.sent{background:#dbeafe;border-color:#93c5fd;color:#1e40af}
.thread-stage-badge.awaiting{background:#fef3c7;border-color:#fcd34d;color:#92400e}
.thread-stage-badge.replied{background:#d1fae5;border-color:#6ee7b7;color:#065f46}
.thread-stage-badge.paused{background:#f3e8ff;border-color:#c4b5fd;color:#5b21b6}
.thread-stage-badge.stale{background:#fee2e2;border-color:#fca5a5;color:#991b1b;animation:pulseStale 2s ease-in-out infinite}
@keyframes pulseStale{0%,100%{box-shadow:0 0 0 0 rgba(220,38,38,0.0)}50%{box-shadow:0 0 0 4px rgba(220,38,38,0.15)}}

/* Days indicator */
.thread-days{display:inline-block;padding:2px 8px;border-radius:4px;font-family:'IBM Plex Mono',monospace;font-size:11px;font-weight:600}
.thread-days.days-fresh{color:#065f46;background:#d1fae5}
.thread-days.days-warm{color:#92400e;background:#fef3c7}
.thread-days.days-stale{color:#991b1b;background:#fee2e2}
.thread-days.days-very-stale{color:#fff;background:#dc2626}
.thread-days.days-empty{color:var(--ink-muted);background:transparent}

/* Last message column */
.thread-last-msg{font-size:12px;color:var(--ink-soft);max-width:480px}
.thread-msg-dir{display:inline-block;font-weight:700;margin-right:4px}
.thread-msg-dir.dir-in{color:#059669}
.thread-msg-dir.dir-out{color:var(--accent-dark)}
.thread-msg-body{color:var(--ink-soft)}
.thread-msg-empty{color:var(--ink-muted);font-style:italic}

/* Open button */
.thread-row-action{padding:4px 12px;background:var(--surface);border:1px solid var(--line);border-radius:5px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;color:var(--ink-soft);cursor:pointer;opacity:0;transition:all 0.15s;text-transform:uppercase;letter-spacing:0.06em;font-weight:600}
.thread-row-action:hover{background:var(--accent);color:#fff;border-color:var(--accent-dark);opacity:1}

/* Empty state */
.thread-empty{padding:60px 20px;text-align:center;color:var(--ink-muted);font-size:14px;background:var(--surface);border-radius:8px;border:1px dashed var(--line)}

/* Trigger button (matches bulk-import-trigger style) */
.thread-dashboard-trigger{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;background:var(--surface);color:var(--accent-dark);border:1px solid var(--accent);border-radius:5px;font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.08em;font-weight:600;cursor:pointer;transition:all 0.14s;margin-right:8px}
.thread-dashboard-trigger:hover{background:var(--accent);color:#fff;transform:translateY(-1px)}
.thread-dashboard-trigger .ico{font-size:13px;line-height:1}
.thread-dashboard-trigger .badge{display:inline-block;min-width:18px;padding:1px 6px;background:#dc2626;color:#fff;border-radius:9px;font-size:9.5px;text-align:center;font-weight:700;margin-left:2px}

/* ============ REPORTS PAGE ============ */
.reports-modal{position:fixed;inset:0;background:rgba(0,0,0,0.55);z-index:600;display:none;align-items:flex-start;justify-content:center;padding:30px 20px;overflow-y:auto}
.reports-modal.open{display:flex}
.reports-content{background:var(--bg);border-radius:12px;width:100%;max-width:1200px;max-height:calc(100vh - 60px);display:flex;flex-direction:column;box-shadow:0 20px 60px rgba(0,0,0,0.3);overflow:hidden}
.reports-header{padding:18px 24px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}
.reports-header h2{margin:0;font-family:'Fraunces',serif;font-size:24px;font-weight:600;color:var(--ink);letter-spacing:-0.01em}
.reports-header h2 em{font-style:italic;color:var(--accent-dark)}
.reports-header .close-btn{background:none;border:none;font-size:24px;cursor:pointer;color:var(--ink-muted);width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:6px;transition:background 0.14s}
.reports-header .close-btn:hover{background:var(--surface-2)}
.reports-body{padding:24px;overflow-y:auto;flex:1}

.reports-section{margin-bottom:32px}
.reports-section:last-child{margin-bottom:0}
.reports-section-title{margin:0 0 14px;font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.12em;color:var(--ink-muted);font-weight:700;padding-bottom:6px;border-bottom:1px solid var(--line-soft)}
.reports-help{font-size:12px;color:var(--ink-muted);margin:-8px 0 12px;font-style:italic}
.reports-help-inline{font-size:11px;color:var(--ink-muted)}

/* KPI grid */
.reports-kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px}
.reports-kpi{padding:18px 20px;background:var(--surface);border:1px solid var(--line);border-radius:8px;position:relative}
.reports-kpi.kpi-good{border-color:#10b98140;background:#10b9810a}
.reports-kpi.kpi-warn{border-color:#f5970040;background:#f970000a}
.reports-kpi.kpi-bad{border-color:#dc262640;background:#dc26260a}
.reports-kpi-num{font-family:'Fraunces',serif;font-size:36px;font-weight:600;color:var(--ink);line-height:1;letter-spacing:-0.02em;display:inline-block}
.reports-kpi-unit{display:inline-block;font-size:14px;color:var(--ink-muted);font-weight:500;margin-left:4px}
.reports-kpi-label{margin-top:6px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-soft);font-weight:600}
.reports-kpi-sub{margin-top:2px;font-size:11px;color:var(--ink-muted)}

/* Bar charts */
.reports-bar-section{margin-top:18px;padding-top:14px;border-top:1px dashed var(--line-soft)}
.reports-bar-title{font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);font-weight:600;margin-bottom:10px}
.reports-bars{display:flex;flex-direction:column;gap:7px}
.reports-bar-row{display:grid;grid-template-columns:160px 1fr;gap:12px;align-items:center}
.reports-bar-label{font-size:12px;color:var(--ink-soft)}
.reports-bar-track{position:relative;height:22px;background:var(--surface-2);border-radius:11px;overflow:hidden}
.reports-bar-fill{height:100%;border-radius:11px;transition:width 0.3s ease}
.reports-bar-num{position:absolute;right:10px;top:50%;transform:translateY(-50%);font-family:'IBM Plex Mono',monospace;font-size:11px;font-weight:600;color:var(--ink)}

/* Tables */
.reports-table{width:100%;border-collapse:collapse;font-size:13px}
.reports-table th{text-align:left;padding:9px 12px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);font-weight:600;border-bottom:1px solid var(--line);background:var(--surface-2)}
.reports-table th.num,.reports-table td.num{text-align:right;font-variant-numeric:tabular-nums}
.reports-table td{padding:8px 12px;border-bottom:1px solid var(--line-soft);vertical-align:middle}
.reports-table tbody tr:hover{background:var(--surface)}
.reports-status-badge{display:inline-block;padding:2px 9px;border-radius:11px;font-family:'IBM Plex Mono',monospace;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:0.06em;border:1px solid;white-space:nowrap}
.reports-mini-bar{height:8px;background:var(--surface-2);border-radius:4px;overflow:hidden;min-width:120px;max-width:240px}
.reports-mini-bar-fill{height:100%;border-radius:4px;transition:width 0.3s ease}
.reports-action-btn{padding:4px 12px;background:var(--surface);border:1px solid var(--line);border-radius:5px;font-family:'IBM Plex Mono',monospace;font-size:10.5px;color:var(--ink-soft);cursor:pointer;transition:all 0.15s;text-transform:uppercase;letter-spacing:0.06em;font-weight:600}
.reports-action-btn:hover{background:var(--accent);color:#fff;border-color:var(--accent-dark)}

/* Priority cards */
.reports-priority-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px}
.reports-priority-card{padding:14px 18px;background:var(--surface);border:1px solid var(--line);border-radius:8px}
.reports-priority-label{font-family:'IBM Plex Mono',monospace;font-size:10.5px;text-transform:uppercase;letter-spacing:0.08em;color:var(--ink-muted);font-weight:600;margin-bottom:6px}
.reports-priority-num{font-size:18px;color:var(--ink);margin-bottom:2px}
.reports-priority-num strong{font-family:'Fraunces',serif;font-size:26px;color:var(--ink);font-weight:600;margin-right:4px}
.reports-priority-pot{font-size:13px;color:var(--ink-soft);margin-bottom:2px}
.reports-priority-share{font-size:11px;color:var(--ink-muted)}

/* Empty state */
.reports-empty{padding:40px;text-align:center;color:var(--ink-muted);font-size:13px;background:var(--surface);border-radius:8px;border:1px dashed var(--line)}

/* Trigger button */
.reports-trigger{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;background:var(--surface);color:var(--accent-dark);border:1px solid var(--accent);border-radius:5px;font-family:'IBM Plex Mono',monospace;font-size:11px;text-transform:uppercase;letter-spacing:0.08em;font-weight:600;cursor:pointer;transition:all 0.14s;margin-right:8px}
.reports-trigger:hover{background:var(--accent);color:#fff;transform:translateY(-1px)}
.reports-trigger .ico{font-size:13px;line-height:1}